When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return most new, unopened items within 30 days of delivery for a full refund. Most of these phantom masks you see on the market are all cheap plastic but this one is made of hard plaster like a real mask. One size fits all, better suited for large heads. Overall though I would definitely buy again. One slight drawback is that it is easily marked on if it touches any other hard surfaces. Much better than the masks that I' ve purchased in the past of the same type. Very good quality, sturdy, and comfortable to ware for hours at a time. The ONLY minor critique is that I might replace the ribbon with elastic in the back, but otherwise I have no complaints. I ordered this mask, not expecting it to be much, but it was very durable, sturdy, and high quality. I am a high school band director and we had a football game on Halloween.

The phantom of the opera mask